RETURN POLICY

    A RETURN WILL NOT BE ACCEPTED AFTER 30 DAYS. IF THE PART IS RETURNED AFTER 30 DAYS A 20% RESTOCKING FEE WILL APPLY PLUS FREIGHT CHARGES ON ALL RETURNED PARTS. AFTER ONE YEAR A 25% RESTOCKING FEE WILL APPLY.
    NO RETURNS ON ELECTRICAL OR SPECIAL ORDER PARTS. NO RETURNS WITHOUT THE INVOICES. 
    NO RETURNS ON ANY PARTS WITH A VALUE LESS THAN $50.00.

    THE FOLLOWING CONDITIONS MUST BE MET:

    • ALL RETURNED GOODS MUST BE IN THEIR ORIGINAL STATE IN NEW CONDITION
    • PRODUCTS CANNOT BE DENTED, SCRATCHED, OR HAVE ANY PROTECTIVE MATERIAL REMOVED
    • SHIPPING FEES ARE NON-REFUNDABLE
    • ALL RETURNS MUST HAVE A VALID ORDER NUMBER
    • ORDERS CAN BE CANCELED ONLY BEFORE SHIPMENT
    • CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS UNLESS THE ITEM IS BEING RETURNED BECAUSE OF A DEFINITE ERROR BY EQUIPMENT DOCTORS. UPON RECEIVING THE ITEM BACK INTO INVENTORY, WE WILL ISSUE A CREDIT BACK TO THE CUSTOMER IN THE FORM OF PAYMENT THAT THE ORIGINAL ORDER WAS RECEIVED (PAYPAL, CREDIT CARD, SQUARE, ZELLE, ETC.)

    WARRANTY

      ALL ITEMS CARRY MANUFACTURER WARRANTY AND ARE WARRANTIED THROUGH THE MANUFACTURER. WE WARRANT ALL NEW PARTS AGAINST DEFECTIVE MATERIAL OR WORKMANSHIP WHEN SUCH PARTS ARE USED IN APPROPRIATE APPLICATIONS. WE WILL NOT EXTEND THIS WARRANTY TO PARTS WHERE FAILURE OR DAMAGE WAS CAUSED BY MISAPPLICATION, ACCIDENT, OR ABUSE.



      CORE RETURNS


All cores must be returned within 30 days of the delivery date. No exceptions will be made. Core refunds can take up to 45 days to process. 

Cores with cracked housing, broken shafts, or broken major components will not be accepted for credit. Cores must exhibit normal wear and tear conditions. 

Cores must be drained of internal fluids. This is to reduce risk of spills which could become an environmental hazard during shipping. Failure to drain oil from the core will result in a $100 handling charge upon receipt at our warehouse.

Cores should be "reasonably" cleaned of exterior oil, grease, and dirt. 


      




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